Like all of you, we are following the news closely, and are monitoring the current situation regarding COVID-19. We are following the guidelines provided by the CDC for businesses, and working to keep our showroom and offices as clean as possible. Some of these steps include:
- Avoiding shaking hands with customers entering the showroom.
- Placing signage in multiple locations to remind staff and guests to wash their hands frequently.
- Asking employees to remain at home if they are sick or experience any symptoms of illness.
We have also instructed our installation team to take extra precautions when interacting with customers in their homes, including avoiding shaking hands and wiping down appliance surfaces after installation is complete.
If you have any questions or concerns about how we are responding to this situation, please don’t hesitate to give me a call directly at 865-693-4344.
Local businesses like ours rely on customers like you, and it is important that you feel confident about our efforts to keep our customers, employees, and community safe. If we determine that we need to take any further steps that would impact your ability to visit our showroom, we will provide updates via social media and email.
Sincerely,
Russell Greer
Owner, Friedman’s Appliances
